Dallas, Texas

A creative agency for Dallas that isn’t a holding company.

We grew up inside the big Dallas shops — the ones owned by something bigger, and further away. Good Word is what we built instead: an independent, senior-led agency twenty minutes down I-30, doing branding, video, web, and social for organizations whose mission has to land.

We respond within one business day.

What we do

Four lanes, one senior team

Agency-of-record depth without the agency-of-record overhead. See the full capabilities overview.

Branding & identity
Brand strategy, naming, identity systems, voice, and guidelines — complete systems that hold up under growth, not a logo and a mood board.
Video production
Brand films, campaigns, and content — concept through delivery, shot on location across Dallas. Captions, audio description, and transcripts are standard.
Web design & development
Accessibility-first websites built to WCAG 2.1 AA — UX research, design systems, CMS implementation, performance, and stewardship.
Social strategy & content
Channel strategy, content production, paid social, community management, and measurement — social run as a craft.
Why Good Word

What you get that a big Dallas shop won’t give you

We are not cheaper because we are smaller. We are better because we are smaller.

01
The partners who pitch you do the work. No pitch team, no handoff, no junior bait-and-switch.
02
Independent. Nobody in London or New York is taking a margin out of your budget before the work starts.
03
Fixed-fee, scoped engagements — predictable budgets, measured outcomes, no open-ended hourly.
04
On-site in Dallas whenever it matters, and in the room for the meetings that actually decide things.
05
Accessibility-first delivery — WCAG 2.1 AA on web, captions and audio description on video, as standard.
Proof

Dallas work, and work like it

More in case studies.

Child Poverty Action Lab
A Dallas nonprofit using data to cut child poverty in half. We built the brand system and the storytelling that makes rigorous research land with funders and the public. Read the case study.
AHIMA
A four-film documentary series for the association behind health information management. Read the case study.
Sectors we serve in Dallas
Nonprofits and foundations, healthcare and associations, higher education, government, churches, restaurants, and professional services.
Nearby
We also work across Arlington and Fort Worth.
FAQ

Frequently Asked Questions

Are you actually based in Dallas?

We are headquartered in Arlington, about twenty minutes from downtown Dallas, and we work on-site across Dallas constantly. Close enough to be in the room; independent enough to keep our own overhead out of your budget.

How are you different from a big Dallas agency?

We are independent and senior-led. The partners who pitch you do the work, through delivery. There is no holding company taking a margin, no pitch team you never see again, and no junior handoff.

What does it cost to work with you?

Engagements are fixed-fee and scoped, so what we quote is what you pay. Ranges for projects, Agency of Record, and retainer hours are published on our pricing page.

Have you worked with Dallas nonprofits?

Yes. We built the brand system and storytelling for the Child Poverty Action Lab, a Dallas nonprofit using data to cut child poverty in half.

Can you take on an Agency of Record relationship?

Yes. Agency of Record is an annual partnership across all four lanes — the closest thing to an in-house creative team without building one. See pricing for ranges.

Start here

Let’s make believers.

Tell us what you’re trying to move in Dallas — a campaign, a rebrand, a film, a site. We’ll respond within one business day.